General
Opening Times
For normal ticket holders, the site opens at 10:00am on Friday 19th July and then closes at 12:00pm on Sunday 21st July.
Disabled Access
We try and make sure the festival is accessible for everyone. We have disabled toilets, disabled viewing platforms and offer assistance to people who need it. Disabled carers also enter the site for free.
To book Disabled Access tickets and your free carer place, please email customerservices@gigantic.com, with your contact details and the staff at Gigantic will be back in touch to process your order.
If you have any questions or suggestions about how we can make the festival more accessible for you, just drop us an email at info@truckfestival.com.
Age Restrictions
People of all ages are welcome at Truck Festival. To ensure their safety, festival goers aged 15 and under must be supervised by an adult (over 21) for the duration of the festival. If you appear under 16 then you will be asked for ID on the gate, so please remember to bring this with you. For this we accept passports or citizenship cards.
We also operate an extremely strict RU25 policy at all onsite festival bars, so please remember your ID if you are lucky enough to look under 25 and would like to receive an adult wristband to allow you to purchase alcohol at the festival. Please note, we reserve the right to deny access to anyone who cannot produce a valid form of ID.
Passport, Driver’s Licence or Citizen Card are all accepted. We will not accept photocopies of any form of ID.
Children 12 and under go free to the festival but please remember to book a ticket online in advance.
Families
We make a huge effort to ensure the festival is accessible and fun for people of all ages.
We have a dedicated quiet family camping area situated a few minutes walk from both the main arena and car park.
Throughout each day there is loads happening onsite suitable for people of all ages! We have workshops, a range of activities and performances of most types that you can imagine. Some examples from previous years are: mask and costume making, child-friendly cabaret, sports days, carnivals, hoola hooping and circus skills among many others.
Alcohol
Festival goers are allowed to bring their own alcohol into the festival site for consumption in the campsites and arenas. There are a few very different bars onsite, which should be enough to wet your whistle!
Please don’t bring any glass into the site; it cuts the feet of livestock so any glass will be confiscated upon entry!
What to bring?
So here’s our list of Truck essentials for 2013…
- Tent
- Sleeping Bag
- Wellies
- Baby Wipes
- Water / water container (there are plenty of water points on site)
- Torch
- Loo Roll (better safe than sorry!)
- Toiletries (towel, soap, deodrant, toothpaste and toothbrush)
- Waterproof anorak (hopefully won’t need it but hey, it’s England!)
- Sun Cream
- Medication (inhalers etc)
- Spare (warm) clothes
- Fancy Dress – keep an eye on our Facebook page to vote for your favourite theme!
- Human repair kit (plasters, headache tablets etc)
- Food (there’s plenty of food stalls on site but it’s always handy to have some with you)
- Money (there are cashpoints on site but you’ll be charged for each withdrawal so save money and plan ahead!)
What not to bring?
- Drugs – we have a zero tolerance drug policy – anyone trying to bring drugs in to the festival will be denied entry to the event and the police may decide to prosecute.
- Glass
- Disposable barbeques
- Excess alcohol
- And finally, try not to bring any valuables – They don’t tend to fare well after 3 days in a field! Don’t bring anything that you can’t afford to lose!
Animals
Sorry, but in the interests of health and safety only registered assistance dogs are allowed on site.
Smoking
Smoking is not allowed in the marquees but is everywhere else on the site. Please try to throw your stubs in the bins though – we’ve yet to find someone who enjoys picking them up! 
Car Park
Parking for the entire weekend is £5 if bought in advance. You can buy it here. Parking can also be purchased on arrival for £7.
Volunteering at the festival
If you’re keen on doing a few hours a day helping out in return for a ticket to the festival (and a few other perks!) then please email volunteering@truckfestival.com to find out more.