News

ESSENTIAL INFO

ALL THE INFO YOU NEED

Hiya Truckers! We’re very excited for you to join us this year! Truck Festival 2018 is now just around the corner. Please take a minute to read everything you need to know about this year’s Festival.

Opening Times

Thurs 19th July (Early Entry Ticket Holders) – 15:00
Fri 20th July – 10:00

You can leave and re-enter the site as you wish throughout the weekend – keep your wristband on

Traveling to & from the festival

Please bare in mind there will be thousands of people traveling to and from Hill farm, so please make sure you have a firm travel plan (Both to & from the Festival).

If you want to avoid the queues we’d recommend avoiding the following peak arrival times of
Thur: 16:00 – 19:00
Fri: 09:00 – 12:00

By Car

For those of you with a handy sat nav, or a good old fashioned map, getting here couldn’t be easier.

Please use the postcode OX13 6AB this will get you to within a hair’s breadth of the festival, then follow the traffic signs to get to the festival site.

For those traveling from south of the festival on the A34, please use the Chilton Interchange. For those traveling from the north of the festival or from Didcot, please use the Milton Interchange

There are two travel routes into the festival, please see the map below.

TRAFFIC MANAGEMENT

For General Weekend and ALL Pick-up-drop-off customers MUST enter through the Red Route via Featherbed lane. Shuttle Bus and Big Green Coach customers will also enter through this route.

Glamping, Zodiac Fields, Family, Campervans and Accessibility customers MUST enter through the BLUE ROUTE via the Steventon Village.

Please print and place the provided Passes on your dashboard on approach to the festival

RED ROUTE | BLUE ROUTE

Please see route map below:

By Train

Didcot Parkway Station is on the Great Western Railway line and you can get there direct from Reading, London, Bristol and South Wales. There are then connecting buses or taxis direct to the site.

Between Saturday 7th and Sunday 22nd July, there are major upgrade works taking place in the Oxford area. Buses will replace trains and some journeys may take longer and the station will be busier than usual. Trains to Didcot Parkway from London Paddington, Bristol and South Wales will run as normal.

Trains in the Oxford area will run as normal from Monday 23rd July. Please check train times before you travel.
Call 08457 48 49 50 or visit www.nationalrail.co.uk

Drop off & Pick up point

The Pick-Up And Drop-Off is ONLY located in the General Car Park and is ONLY Accessible via Featherbed Lane / RED ROUTE.

Glamping, Zodiac Fields, Family customers who are being Dropped Off will be guided through the site to their campsite. (see below customer route on arrival)

https://truckfestival.com/wp-content/uploads/2018/07/Heras-Site-Map.pdf

By Coach

Big Green Coach is the official coach partner to Truck. Offering Coach travel from 6 Locations around the UK, straight to the gates of Truck Festival. Return Prices Start from just £29.
Visit www.biggreencoach.co.uk for more details

By Shuttle Bus

Thames Travel will be running a Shuttle Bus service to and from the festival site from Didcot Parkway, for times and locations click here or see below. Tickets will be £3.50 Single or £5 return. The bus service will drop you off in the General Car Park. Glamping / Zodiac Fields / Family customers who arrive by Shuttle Bus will arrive at the Main Box Office, these will be escorted through the arena to their respective campsites

Conditions of Entry

Do obey the laws of the land. Drugs are no more legal at a festival than in the outside world. Drug dealing and consumption will not be tolerated. Truck has zero tolerance for legal highs.

Admission is subject to search. Management reserve the right to refuse admission

No Re-Entry with Alcohol
No Drugs including psycoactive substances
No Knives or weapons
No Glass
No Dogs
No Flares or Fireworks
No Selfie-Sticks
No Disposable BBQ’s
No Katie Hopkins

If you are under 16 then you will not be allowed entry into the festival without a responsible adult (21+). Maximum 4 per responsible adult. We will be implementing Challenge 25 at the entry gates, so have your IDs ready (see below for accepted forms of ID).

Drugs

Do obey the laws of the land. Drugs are no more legal at a festival than in the outside world. Should you be found with either a controlled substance or herbal or legal high at the point of entry you will be denied entry and handed over to the Police. Should you be found within the festival site with either a controlled substance or herbal or legal high you will be ejected and handed over to the Police.

Anyone seeking information on the risk of taking illicit drugs or new psychoactive substances should refer to the FRANK website here: www.talktofrank.com or the new confidential helpline (0800776600).

Tent Capacities

All of the tented stages at Truck have a maximum capacity that, by law, we cannot exceed. If you want to see a particular artist, please arrive early to the stage to avoid disappointment. Once the tents have reached capacity we will be enforcing a one in one out policy. If you cannot get access, we recommend you go and enjoy an artist at an alternative stage.

Welfare Information

Truck Festival has First Aid and Welfare facilities. If at any time you feel at all unwell during the festival, please find a member of staff or security who will be able to assist you.

Festival Safe

Whether you’re a festival first-timer or a veteran of parties in fields, it’s worth checking out Festival Safe before you get to Truck. Put together by festival experts, it’s a one-stop shop for how to have the best possible time. Festival Safe has it all, with sections devoted to preparing for festivals, camping, crime, alcohol and other drugs, wellbeing and families.

www.festivalsafe.com

Bars

We have a number of bars onsite selling alcoholic and non-alcoholic drinks. Parklife operates the ‘Challenge 25’ policy. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol. Please bring proof of ID to show you are over 18.

We accept the following forms of Identification:

Current UK Passport 
Current Driver’s License or Provisional License 

Plus the following cards (part of the PASS Scheme):

VALIDATE UK
CitizenCard 

Please enjoy alcohol responsibly. Do not buy alcohol for persons under the age of 18, if you do you risk being ejected from the festival.

We have full contactless on all bars and merch across the festival,

Mobile Phones

Please protect your phones and belongings while at Truck. Please be advised that phone thieves are known to be targeting large scale music events. Keep your phones in a safe place such as a front pocket. Avoid back pockets or handbags that are easy to enter. Protect your phone by enabling a pin lock and write down all details including imei number and any tracker details (such as activating find my iphone).

Arrange a location to meet your friends if you do lose your phone. Please help us to keep yourselves and your property safe.

Merchandise

Official Truck Festival merchandise will be available within the festival. There will also be limited Artist Merchandise on sale too.

Set Times

Set times will be listed in the festival programmes, available on the merchandise stands. They are also available on the Official Truck Festival App, for free, which can be downloaded on the Google Play and Apple App Store

Lost Property

If you lose something at Truck Festival, go visit the Campsite Managers cabins, where you can go to log what you have lost and try to reclaim anything that has been found. After the festival, you will need to email lostproperty@truckfestival.com to find out if we have found your belongings when you will be able to drop in to site to collect the lost items.

PLEASE NOTE – items will only be kept 2 weeks after the festival, when it will then be given to local charities. Please be alert and keep your belongings safe at all times.

Leaving the Festival

The Campsites will be closed and you must vacate the site by 12:00 (noon) Monday 23rd July. Please follow the road signs and listen to staff when leaving by car. Pick Up and Drop Off point will be the same throughout the festival and will be at the top of the site, near the General Campsite.

STAY IN TOUCH

If you have any queries during the week, please feel free to get in touch via Social Media. ​

@TruckFestInfo

This will be the main channel on the festival weekend for the latest up to date info. For all general enquiries please use the normal account

AND FINALLY…

We can’t wait to see you all at Hill Farm. Months of hard work has gone into making this year’s festival such a special event, and we hope you & your friends enjoy yourself! Much Love, Truck HQ x