General FAQ's

Do you offer accessible facilities?

Truck prides itself on being an inclusive event, for all info regarding Access facilities, PA Tickets and applications please head to our Access page.

Do I have to camp?

No, you are very welcome to come and go from the site each day if camping isn’t for you, but please plan ahead to allow for any event traffic.

Do I have to pay for parking?

Yes – parking passes can be purchased in advance or at the gate but at a higher price. Please head to our Ticket page to purchase.

Can I leave and come back?

Yes – anyone can leave and come back as they please, however, you can only bring alcohol into the campsites on your first entry. Re-entry with alcohol is not permitted.  If you are planning on driving to and from the event each day please keep hold of your parking ticket to show as proof of purchase.

I have a converted live in-vehicle, can I bring it?

We only allow converted vehicles if they have living accommodation with fitted sleeping facilities and either fitted cooking or washing facilities.

Is there an electrical hook up in the campervan/caravan field?

Yes, you can purchase an electrical hook up for campervans or caravans. Please go here to purchase.

Do you have Lost Property?

There are dedicated campsite management cabins within each campsite, please report anything you have lost or anything you find to them. If you notice you have lost something after the event, please email [email protected].

Can I volunteer?

Our volunteering roles are great for gaining insight into working at festivals, working alongside organisers & ticketing companies and problem solving in a high-energy and fun environment.

Roles will be customer focussed, outdoors and busy, so we are looking for confident, hard-working, friendly and supportive people to join the team.

You will be required to work approximately 18 hours over the festival weekend – Thursday to Monday. In return for volunteering, you will get free access to the festival when off shift and free access to the campsite.

To volunteer you must be 18 or older when you arrive on site and have the right to work in the UK. See this Government guidance for more details

To join the team please register with Wicked Events who will be recruiting and looking after you on site this year.

Can I bring animals?

In the interests of health and safety, only registered assistance dogs are allowed at the festival.

Can I bring chairs/gazebos?

Chairs are very welcome in the campsites, however in the interests of health and safety, no chairs or tables will be permitted in the arena. Gazebos are not allowed.

They take up valuable tent space in the campsites. We’d also rather you didn’t put tape around your tent enclosures, please. It makes it harder for other people to get to their tents

Can I bring my camera?

Festival-goers will not be permitted to bring professional cameras to the festival. Standard compact cameras will be permitted for personal use, though festival-goers will not be able to bring in cameras with either interchangeable lenses or a lens longer than 6 inches.

Any camera with a removable lens, a zoom 3x or greater, or 10MP cameras will be deemed to be professional cameras and will not be permitted. Professional photographers and videographers must apply for press accreditation prior to the event.

Ticket FAQ's

Family Camping

The Family Campsite is an area allocated for families

Family tickets are needed for any adult wanting to gain access to the campsite

Any child with a ticket will automatically have access to the family campsite

Access and availability to family camping is limited (you will also need a specific wristband needed to gain entry)

Children 6-12: £10

Children 5 and under: £0

Do I have to buy a ticket for a child?

12 & Under

This ticket gives access to Family and General Camping, Glamping and Zodiac Field facilities, when accompanied by a full paying adult.

5 and Under

Free of charge, this gives access to Family and General Camping, Glamping and Zodiac Field facilities, when accompanied by a full paying adult.

See our Ticket Info page

Do Children need a Zodiac or Thursday ticket?

No – Children 12 and under do not need upgrades purchasing for them, but must be accompanied by a full paying adult holding a Weekend Ticket with the relevant upgrade.

Can I add a children's ticket to my existing adult ticket?

You can only purchase a children’s ticket with a valid adult ticket.

If you have already purchased an adult ticket and you need to add a childs ticket, please click here

Do you sell Day Tickets?

No – Day tickets are not available however you are welcome to come and go as you please, the box office is open all weekend.

When will tickets be sent out?

Tickets will be sent out around two weeks prior to the event to the lead booker’s email address. Please be sure to print your tickets out to prevent delays at the gate.

Will I receive physical tickets?

All tickets are now e-tickets and will be sent to the lead booker’s email address around two weeks prior to the event.

What do the different ticket tiers mean?

The ticket tiers are simply different prices and they do not get you any different access. The only tickets that get you upgraded access are the upgrade tickets.

What if I can't come anymore?

If your plans have changed and you won’t be able to join us this Summer, you can list your tickets with our official resale partner, Tixel. Please don’t use any other ticketing reseller or social media as these tickets can’t be verified and may not be valid.

ID/Age Restrictions

Do I need ID?

Yes – if you wish to purchase alcohol you will need to show valid proof of age. If you are 16 or over and looking to attend the event without an adult please check out all age restrictions and ID requirements on our Essential Info page.

What are the Age Restrictions?

Weekend tickets are for those aged 13 and above. Anyone who is under 16 must be accompanied by a responsible adult at all times. For more info head to our Essential Info page.

Alcohol Policy

Can I take alcohol into the arena?

No – no alcoholic drinks can be taken into the arena. Refillable water bottles are permitted and we have numerous water taps in the campsites and arena.

How much alcohol can I bring?

Alcohol brought to the festival must comply with event regulations, anyone aged 18 and over can bring in limited amounts and types of alcohol. You may be asked for proof of age. Strictly no glass is permitted.

Alcohol will only be permitted on first entry to the campsite. You will not be able to exit and re-enter with more alcohol.

Personal Alcohol cannot be brought into the Arena, it will be on sale at Festival Bars subject to  ‘Challenge 25’ ID policy.

Quantity Per Person

Up to 24 cans of beer/lager/ cider or alcopops (a mixture is fine)


1 Bottle of Spirit (70cl Max – must be decanted. NO GLASS)


2 Bottles of Wine (75cl Max – must be decanted. NO GLASS)

Truck Festival reserve the right to confiscate any alcohol we deem not to be appropriate for the customer in question.

Please drink responsibly, we really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks.