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Safeguarding and Security

Truck is an event for all people, regardless of race, gender, orientation or physical ability. If something or someone makes you feel uncomfortable – no matter how small it seems – you can report it to a member of festival staff and they will work with you to make sure it doesn’t have to spoil the festival for you.

Respect your fellow festival-goers and look out for each other. If you see someone behaving badly towards other people, please alert a member of festival staff.

Security

We have on site 24hr security and stewards who are there watching over things so that everyone can enjoy the festival as much as possible. Friendly but firm if you need them. They are there to protect you but promise to always be approachable and fair.

Please look after all your valuables during your time at the festival. Remember, your possessions are your responsibility, so only bring what you need – the less stuff you need to keep an eye on, the better.

Bag searches will be conducted upon entry. Anyone found to be in possession of banned substances or items will be refused entry and the appropriate legal action will be taken. In this instance, no refunds will be issued.

Bag Searches

All bags are subject to search on entry. Please allow plenty of time for queues, entry procedures, ticket checks and searches.

Challenge 25 Policy

A challenge 25 policy will be in place for all alcohol sales on site.

If you look under 25, you will need a valid photo ID to be served alcohol.

Drugs Policy

We operate a Prevent, Pursue, Protect policy. This means, we Prevent illegal drugs from getting onto the site, Pursue anyone suspected of supplying illegal drugs, Protect the festival-goers.

Truck has a zero-tolerance drug policy. Any illegal drugs will be confiscated and the police may decide to prosecute. New psychoactive substances, Poppers, and Nitrous Oxide are also strictly prohibited and may result in ejection from the event. Searches are a condition of entry to the festival.

We really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks. You can find out all the latest information on legal highs here. 

For more information about how to stay safe head to www.talktofrank.com

If you or any of your friends are feeling unwell you can visit our on-site welfare team who will be able to help you

Alcohol Policy

We want everyone to have a great time at Truck in the safest way possible.

Alcohol brought to the festival must comply with event regulations, anyone aged 18 and over can bring in limited amounts and types of alcohol. You may be asked for proof of age. Strictly no glass is permitted.

Alcohol will only be permitted on first entry to the campsite. You will not be able to exit and re-enter with more alcohol.

Personal Alcohol cannot be brought into the Arena, it will be on sale at Festival Bars subject to ‘Challenge 25’ policy in place.

Quantity Per Person

Up to 24 cans of beer/lager/ cider or alcopops (a mixture is fine)

Or

1 Bottle of Spirit (70cl Max – must be decanted. NO GLASS)

Or

2 Bottles of Wine (75cl Max – must be decanted. NO GLASS)

Truck Festival reserve the right to confiscate any alcohol we deem not to be appropriate for the customer in question.

Please drink responsibly, we really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks.

Personal and Onsite Welfare

This year, in partnership with our Welfare Provider our Truckin’ Guardians will be on site offering a safe space that will encourage Truck’s festival-goers to share in our festival ethos, of not only reducing but eradicating sexual assault and harrasment within live events.

 

Visit the Truckin’ Guardians tent this year to join in with educational sessions, learn more about how to be an active bystander and share knowledge with experienced and trained staff. Truck will also provide access to helplines, resources and on-site safe spaces for additional support and disclosures should an incident occur.

 

Our aim is to make Truck Festival a safe and inclusive space that invites everyone – regardless of gender, race, ethnicity, sexuality or ability to join the party at Hill Farm. Our fans and the community we have grown make Truck the festival it is today and we ask all festival goers to follow our Truck Ethos at all times. 

Our Truckin’ Guardians will be easy to spot across the festival site wearing bright pink T-shirts. This wonderful bunch are on hand to ensure that all festival goers feel supported by trained volunteers who can intervene safely or provide support in case of an incident. As active bystanders Truckin’ Guardians are trained to approach situations in a non-inflammatory way and provide practical support linking to our on site provision.

 

The welfare team also care for lost & found children; and lost property.

Admission to the event is at Ticket Holder’s risk. Truck Festivals UK Ltd and the Premises Licence Holder will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles if the cause is due to the negligence of the ticket holder or the actions of other patrons or thirds parties or force majeure.

Truckin' Guardians Area

Truck Festival is a safe and inclusive space that invites everyone – regardless of gender, race, ethnicity, sexuality or ability to join in. Our fans and the community have grown to make Truck the festival it is today and we ask all festival goers to follow our Truck Ethos at all times. View our Ethos HERE.

We are committed to promoting and upholding the best practice to address incidents of sexual assault or harassment. We have a zero tolerance policy towards any kind of sexual harassment or assault and take this issue extremely seriously within our planning and procedures this includes:

  • Provision of welfare services
  • Close-working relationship with South Yorkshire Police and other relevant agencies
  • Training of all staff and contractors 

 

Alongside the Association of Independent Festivals (AIF), we will be supporting the Safer Spaces campaign and Charter of Best Practice. You can find out more information here. The campaign encourages festival goers to play an active role in promoting safety, with three key messages:

 

Be an Active Bystander: 

An Active Bystander is someone who responds effectively to harmful behaviour and provides support. 

The 5 Ds of how to be an active bystander:

DIRECT – directly intervene in the situation

DISTRACT – take an indirect approach to deescalate the situation and interrupt what is happening

DELEGATE – get help from someone else to intervene

DOCUMENT – the situation as it is happening

DELAY – after the incident has happened check in with the person who was harmed.

 

Zero-Tolerance to Assault & Harassment

It’s important to remember that sexual violence is ALWAYS the fault of the perpetrator or perpetrators. If you’ve seen sexual violence happening before and either couldn’t or didn’t act, please know that you are not to blame.

If you or any of your friends experience any kind of sexual assault or harassment you should report it immediately and know that it will be taken very seriously by police and event organisers.

Consent

Consent means agreeing to do something. When it comes to sex, this means someone agreeing to take part in a sexual activity. Any form of sexual contact without consent is illegal whatever the age of the people involved. If you do not give consent and a person still engages in a sexual act, this is sexual assault or rape. Remember you shouldn’t ever feel pressured into any kind of sexual activity. It’s ok to say no or change your mind.