💥 TIER 2 TICKETS ALMOST GONE!! 💥  /  

Safeguarding and Security

Truck is an event for all people, regardless of race, gender, orientation or physical ability. If something or someone makes you feel uncomfortable – no matter how small it seems – you can report it to a member of festival staff and they will work with you to make sure it doesn’t have to spoil the festival for you.

Respect your fellow festival-goers and look out for each other. If you see someone behaving badly towards other people, please alert a member of festival staff.

Security

We have on site 24hr security and stewards who are there watching over things so that everyone can enjoy the festival as much as possible. Friendly but firm if you need them. They are there to protect you but promise to always be approachable and fair.

Please look after all your valuables during your time at the festival. Remember, your possessions are your responsibility, so only bring what you need – the less stuff you need to keep an eye on, the better.

Bag searches will be conducted upon entry. Anyone found to be in possession of banned substances or items will be refused entry and the appropriate legal action will be taken. In this instance, no refunds will be issued.

Bag Searches

All bags are subject to search on entry. Please allow plenty of time for queues, entry procedures, ticket checks and searches.

Challenge 25 Policy

A challenge 25 policy will be in place for all alcohol sales on site.

If you look under 25, you will need a valid photo ID to be served alcohol.

Drugs Policy

We operate a Prevent, Pursue, Protect policy. This means, we Prevent illegal drugs from getting onto the site, Pursue anyone suspected of supplying illegal drugs, Protect the festival-goers.

Truck has a zero-tolerance drug policy. Any illegal drugs will be confiscated and the police may decide to prosecute. New psychoactive substances, Poppers, and Nitrous Oxide are also strictly prohibited and may result in ejection from the event. Searches are a condition of entry to the festival.

We really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks. You can find out all the latest information on legal highs here. 

For more information about how to stay safe head to www.talktofrank.com

If you or any of your friends are feeling unwell you can visit our on-site welfare team who will be able to help you

Alcohol Policy

We want everyone to have a great time at Truck in the safest way possible.

Alcohol brought to the festival must comply with event regulations, anyone aged 18 and over can bring in limited amounts and types of alcohol. You may be asked for proof of age. Strictly no glass is permitted.

Alcohol will only be permitted on first entry to the campsite. You will not be able to exit and re-enter with more alcohol.

Personal Alcohol cannot be brought into the Arena, it will be on sale at Festival Bars subject to ‘Challenge 25’ policy in place.

Quantity Per Person

Up to 24 cans of beer/lager/ cider or alcopops (a mixture is fine)

Or

1 Bottle of Spirit (70cl Max – must be decanted. NO GLASS)

Or

2 Bottles of Wine (75cl Max – must be decanted. NO GLASS)

Truck Festival reserve the right to confiscate any alcohol we deem not to be appropriate for the customer in question.

Please drink responsibly, we really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks.

Personal and Onsite Welfare

The onsite welfare team is here to support any emotional or practical concerns. If you need to talk to someone, or need any practical assistance or advice, the welfare tent is next door to the medical centre in the campsite and is open 24 hours a day.

As well as general advice and support, they offer advice about drugs and alcohol, and your visit is completely confidential. If you at any time don’t feel very well or would like advice on alcohol or drugs, then the welfare and the medical team are here to support you. If you have an existing medical or mental health condition, and you think you might need to access these services over the course of the event, please pop by to introduce yourself to our friendly staff and we will do our best to accommodate you.

The welfare team also care for lost & found children; and lost property.

Admission to the event is at Ticket Holder’s risk. Truck Festivals UK Ltd and the Premises Licence Holder will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles if the cause is due to the negligence of the ticket holder or the actions of other patrons or thirds parties or force majeure.

Safer Spaces

Truck is committed to promoting and upholding the best practice to address incidents of sexual assault or harassment and to ensure that our festival is a safe and inclusive space for all.

Alongside AIF (Association of Independent Festivals), we will be supporting the AIF Safer Spaces campaign and Charter of Best Practice. You can find out more information here.

We have also launched our own initiative alongside UN Women, focussing on staff training, prevention, reporting procedures, support and awareness. Find out more here.